SaveOn Privacy Policy

This policy applies to information processed through SaveOn’s public website, customer application, account services, billing and wallet workflows, database-management features, migration services, support channels, and service emails.

For this working draft, M-XOFT LTD is identified as the owner of the SaveOn product, and XOFTION is the software division arm that builds and maintains the product under M-XOFT LTD’s authority. The final legal notice should be reviewed against the company’s registered details and operating structure before publication.

Account information may include your name, email address, verification state, password-related records, onboarding selections, account status, and support contact details. We do not need to store a password in readable form.

Service information may include database names, selected plan and region, reservation status, migration metadata, estimated size and table counts, operational events, usage indicators, and connection or credential metadata. Customers should not place passwords, full connection strings, or private keys into ordinary support messages.

Billing information may include wallet balance records, transaction references, Naira amounts, payment status, manual-transfer details supplied for review, reservation charges, and refunds or reversals. Payment-card or payment-provider data may be handled by the relevant payment service rather than stored directly by SaveOn.

Information may be used to create and secure accounts, verify email addresses, reset passwords, detect suspicious activity, provide support, provision and monitor database workspaces, coordinate migrations, process wallet and reservation records, communicate service events, prevent abuse, maintain auditability, and improve reliability.

Service email may include welcome messages, verification links, password resets, login and security alerts, billing and wallet notices, migration status, operational warnings, and administrative communications.

The application may use browser storage or similar mechanisms to maintain an authenticated session and support workflow behavior. Users should sign out on shared devices and should not reuse passwords across important services.

SaveOn uses reasonable technical and organizational controls appropriate to the service, including authenticated routes, protected server-side secrets, access separation, operational logging, and secure handling procedures. No internet service can guarantee absolute security.

Information may be shared with service providers that help operate authentication, email delivery, payments, storage, infrastructure, monitoring, support, or security functions, only as needed for the relevant service purpose and subject to applicable obligations.

SaveOn may disclose information where required by law, legal process, security investigation, fraud prevention, protection of customers or the public, or a corporate transaction, subject to applicable law.

Retention depends on the purpose of the record, account status, security needs, billing reconciliation, migration lifecycle, support requirements, legal obligations, and legitimate operational interests. Backups, audit records, payment records, and security logs may remain for a period after an account or workspace is closed.

You may request information about your account, correction of inaccurate information, or deletion where applicable. Some information may need to be retained for security, fraud prevention, billing, legal, or operational reasons.

Keep your account information accurate, protect your credentials, use secure devices, maintain backups of important data, and report suspected compromise promptly. Do not send passwords, API keys, payment secrets, or connection strings through support or email.

SaveOn is intended for legitimate software and infrastructure use, not for knowingly collecting children’s personal information without the required authorization. Do not upload data that you are not authorized to process or that violates applicable law.

This policy may be updated as SaveOn develops. The effective date and material changes should be communicated through an appropriate website, account, or email notice. Questions or privacy requests should be directed to the published SaveOn support contact.